These were the words of a Nordic Country Manager for a major global financial organisation following a two-day workshop in defining desired business outcomes and benefit identification for a critical business initiative that had been struggling to get clarity and direction for some time.
And yes – We are proud of spontanious outbursts like this one from customers when applying the processes for Business Value Delivery Management in their team settings and with great impact.
Stakeholder alignment is core.
A shared vision for how initiatives are going to change and improve your business.
Identifying all benefits and selecting the most meaningful and important ones, and making them measurable for tracking and delivery.
Establishing the above essentials for project success is greatly enhanced with the use of a structured and inclusive approach. One that quickly and intuitively brings stakeholders together to lay down a project’s outcomes delivery roadmap, with the level of specificity that makes sense for everyone involved.
In the case referenced in the opening quote, we worked with the Nordic PMO of a global financial organisation who had a cluster of challenges with the customer facing on-line interface in each of the Scandinavian countries.
For two years, a solution to address the unique challenges of each operation and potentially to create a common platform that could:
– cut costs
– reduce unsustainable reliance on local vendors
– provide a standard database engine that served each countries unique circumstances (compliances, tax schemes, regulations)
– enable centralized support
– establish relevant standards
– eliminate redundant work effort
had been discussed, but no agreement on coordination, accountability, and the ‘how do we do this?’ was able to be reached prior to ValuePoint being brought in in a leading and facilitating role.
ValuePoint uses and continues the development of the value delivery management methodology originally founded and developed by Totally Optimized Projects of Australia, which have been recognized by both the Harvard Business School and Gartner.
Our workshops are short and sweet, shaping stakeholder expertise and needs into structured plans for project business case input and execution.
We help shift focus from technical deliverables to tangible business outcomes that specify how a project investment impacts and improves your way of doing business, and what actions you need to do to deliver them.
Equally important, we help identify the most important benefits, guide the process to making them trackable for management and realization, thereby maximizing the business value being delivered by your project while reducing cost and risk.
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